Looking for a modern solution for customer, membership or gift cards?
With MemberCard, your loyalty program enters the digital future!
What is MemberCard?
The innovative Swiss solution for the management of members as well as their credits or loyalty points - in a practical credit card format.
How does MemberCard work?
Distribute your individually designed cards to customers or members and simply scan them, whenever needed, with your smartphone via NFC or QR code to manage specific information or credits.
For whom is MemberCard?
MemberCard is ideal for organizations looking to strengthen customer loyalty, reward their members, customers, or sponsors individually, and maintain a clear overview at all times.
Why MemberCard?
Sustainable, simple, flexible, transparent and cost-effective. No additional readers or apps required – everything works contactless with standard smartphones.
Operator view (✓)
Operator view (x)
Member view (✓)
Features
Easy administration
Manage members, balances and points conveniently in a user-friendly web app – available anytime, anywhere.
No additional devices required
A smartphone with NFC or QR scanner is sufficient. Additional hardware? Superfluous!
Individual member categories
Define categories that are appropriate for your target audience, such as Member, Sponsor, VIP or Staff, etc. – which will be displayed immediately when a card is scanned.
Credits & Articles
Assign any credits, points, or perks such as free entries or complimentary drinks. Easily add or deduct them using custom-designed article buttons with text or images.
Multi-update function
Edit multiple members at once with the multi-update function. For example, change the duration of all members or add credits to a specific target group within a few seconds - quickly and easily.
Birthday reminder
Never forget your members' birthdays again! You will receive an email at the beginning of each month with all upcoming birthdays.
Personalized MemberCards
Design the credit card-shaped MemberCards according to your wishes. Optionally, with personalized fields for each member or customer.
Statistics & Overview
Analyze member movements, balances and transactions to make informed decisions and facilitate billing.
User roles
Admin, manager or operator – give your team the appropriate rights.
Made in Switzerland
MemberCard was developed in and is serviced from Bern.
Test MemberCard now
Test
Get to know MemberCard-
Free test cards: 3 *
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Number of operators: 1
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Number of members: 20
Test
Get to know MemberCard-
Gratis Testkarten: 2 *
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Number of operators: 1
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Number of members: 20
Get MemberCard now
Light
Ideal for small organizations-
Number of operators: 3
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Number of members: 100
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Each additional member: CHF 0.1
Basic
Ideal for medium organizations-
Number of operators: 10
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Number of members: 500
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Each additional member: CHF 0.075
Pro
Ideal for large organizations-
Number of operators: 50
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Number of members: 1000
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Each additional member: CHF 0.05
Light
Ideal for small organizations-
Number of operators: 3
-
Number of members: 100
-
Jeder weitere Member: 0.1 €
Basic
Ideal for medium organizations-
Number of operators: 10
-
Number of members: 500
-
Jeder weitere Member: 0.075 €
Pro
Ideal for large organizations-
Number of operators: 50
-
Number of members: 1000
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Jeder weitere Member: 0.05 €
References
Instructions
Below you will find step-by-step instructions on how to purchase the MemberCard system and put it into operation.
1. Register
2. Configure
You are now logged in and can configure the web app according to your wishes:
2.1 Create member types
Each member must be assigned to a member type.
These can be freely defined and named. For example: member, sponsor, VIP, staff, etc.
Member types are shown in bold when scanning a MemberCard.
2.2 Create credit types (optional)
They can be defined freely as well. For example: credit, loyalty points, free drinks, t-shirts, free admissions, etc.
Once a credit type has been defined, credits can be added to a member.
With an Operator login (or higher), credits can be both subtracted and added after scanning a card.
2.3 Create article (optional)
Articles can be created so that a defined amount of credits can be quickly added or subtracted.
Articles could be an apple, a coffee, a beer, $50, 20 points, etc.
They appear above the credits in the form of buttons (with text or images) when scanning a card with Operator login (or higher).
2.4 Create additional users (optional)
If you don't want to do everything yourself, create additional users (via the user list at the top right) and assign them the appropriate rights.
Note: This feature requires the Light package (or higher).
2.5. Settings
Also take a look at your company's settings (via the burger menu at the top right). There you can customize the view for you and your members with, for example, a logo or a surface colour.
3. Order NFC cards
Send us your card design and your postal address, we will take care of ordering the appropriate NFC cards: admin@member-card.ch.
Depending on the number of cards needed, the costs amount to a maximum of CHF 3.– per card.
From 100 pieces: CHF 2.50 per card.
From 1000 pieces: CHF 2.- per card.
Plus shipping and handling.
You don't have a card design yet? We would be happy to create a custom-made design for you.
A design including two revisions costs CHF 250.-.
We will then charge CHF 30 for each further revision or variant.
Send us your card design and your postal address, we will take care of ordering the appropriate NFC cards: admin@member-card.ch.
Je nach Anzahl belaufen sich die Kosten auf maximal 3 € pro Karte.
Ab 100 Stück: 2.50 € pro Karte.
Ab 1000 Stück: 2 € pro Karte.
Plus shipping and handling.
You don't have a card design yet? We would be happy to create a custom-made design for you.
Ein Design inkl. zwei Überarbeitungen kosten 200 €.
Jede weitere Überarbeitung oder Variante verrechnen wir anschließend mit 30 € pro Stück.
4. Create members
Register your members by scanning your cards with a smartphone and manager login (or higher).
When first scanning a new card, the form for creating a member is opened automatically. Once you've configured your member you can press on "save" or "save as template".
If a template is used, all static parameters are automatically applied to subsequently scanned cards.
5. Get started!
Now you are ready for the member management of the future. Distribute your MemberCards and keep your smartphone ready.
FAQs
Here you will find answers to frequently asked questions. For all further questions you can contact us via info@member-card.ch .
What are the system requirements for MemberCard?
In order to scan a MemberCard you only need a smartphone with NFC functionality (or QR scanner) and a working internet connection.
Does MemberCard also work using a smartphone without NFC?
Yes, reading the cards via QR code is a little less elegant, but it is also possible.
If necessary, these can easily be entered into the card design.
How expensive is member card?
The NFC cards have to be purchased once. Depending on the number, these cost a maximum of CHF 3.- per card.
From 100 pieces: CHF 2.50 per card.
From 1000 pieces: CHF 2.- per card.
Plus shipping and handling.
The MemberCard service costs CHF 0.-, CHF 19.–, CHF 49.– or CHF 79.– per month, depending on which package you choose.
Additional members outside of the selected package cost either CHF 0.5, CHF 0.1, CHF 0.075 or CHF 0.05 per member and month.
Monthly costs are billed per organization yearly in advance.
There are no setup or transaction fees.
Einmalig müssen die NFC-Karten gekauft werden. Diese kosten je nach Anzahl maximal 3 € pro Karte.
Ab 100 Stück: 2.50 € pro Karte.
Ab 1000 Stück: 2 € pro Karte.
Plus shipping and handling.
Die MemberCard-Dienstleistung kostet dich je nach ausgewähltem Paket entweder 0 €, 19 €, 49 € oder 79 € pro Monat.
Zusätzliche Mitglieder außerhalb des ausgewählten Pakets kosten entweder 0.5 €, 0.1 €, 0.075 € oder 0.05 € pro Mitglied und Monat.
Monthly costs are billed per organization yearly in advance.
There are no setup or transaction fees.
Which services are included in the price?
The monthly costs include hosting of the web app and database, regular security updates and backups, as well as technical support if you have any questions or problems.
Can MemberCard be adapted for my individual purposes?
Yes, features that many others can benefit from are implemented free of charge.
Individualized adjustments are also possible, but will be charged at CHF 125 per hour depending on the effort involved.
Do I have to buy NFC cards myself?
No. Just send us your design and we will source the NFC cards for you. Depending on the number, the costs amount to a maximum of CHF 3.- per card.
From 100 pieces: CHF 2.50 per card.
From 1000 pieces: CHF 2.- per card.
Plus shipping and handling.
You don't have a design yet? No problem: We can offer a design customized to your individual needs. One design including two revisions costs CHF 250.–. Each further revision or version of the design on top of that will be billed at CHF 30.–.
Nein. Wir benötigen nur dein Design und kümmern uns selbst um die Beschaffung der passenden NFC-Karten. Die Kosten für die Karten belaufen sich je nach Anzahl auf maximal 3 € pro Karte.
Ab 100 Stück: 2.50 € pro Karte.
Ab 1000 Stück: 2 € pro Karte.
Plus shipping and handling.
Du hast noch kein Design? Für 200 € erhältst du von uns ein individualisiertes Kartendesign inklusive zwei Überarbeitungen. Jede weitere Überarbeitung oder Variante kostet 30 €.
What user roles are available and which rights do they provide?
MemberCard offers the following roles: admin, manager and operator.
operators can scan cards and subtract or add credits.
Manager can also manage members and view the history of all past actions.
Admin can also create member types, credit types and articles as well as manage users and assign rights.
Is MemberCard also available digitally?
The idea behind MemberCard is that each member receives a physical NFC card. However, thanks to the integrated QR code, this can easily be digitized and added to the preferred wallet or a suitable loyalty card app.
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